Continued Support for Residential, Farm and Small Business Electricity Consumers during the COVID-19 Outbreak

Published on June 01, 2020

Ontario will continue the time-of-use suspension and introduce a fixed COVID-19 Recovery Rate for time-of-use use electricity customers beginning, Monday, June 1, 2020.

Today the government announced a suite of initiatives to support Ontario’s electricity consumers as the province recovers from the COVID-19 outbreak.

  • Investing an additional $9 million to support low-income Ontarians through the COVID-19 Energy Assistance Program (CEAP). CEAP will provide a one-time payment to struggling Ontarians to pay down overdue electricity bills incurred during the COVID-19 outbreak.
  • Also announced an $8 million investment in CEAP to support small businesses as they begin to start up again.
  • Starting November 2020, Ontarians will have a greater choice on how they are billed by choosing between time-of-use and tiered rate pricing.

The province will also ensure no one is disconnected from their natural gas or electricity service during these uncertain times, with the extension of the Ontario Energy Board’s winter disconnection ban until July 31, 2020. 

The government will continue to support Ontario’s electricity consumers as it responds to COVID-19 by providing stability and predictability to the millions of Ontarians who are working and learning from home.

For additional information, click here.