Innovative Home and Community Care Services and Expanding Virtual Care Options

Published on December 03, 2020

The government is investing more than $115 million to support 850 patients across the province with high, complex care needs and provide access to services in the comfort of their own homes, while also expanding virtual care options for patients across the province.

This funding is part of our COVID-19 fall preparedness plan, Keeping Ontarians Safe: Preparing for Future Waves of COVID-19, which will enable the province to respond to future surges and waves of the virus, while preserving hospital capacity.

The new High Intensity Supports at Home program helps patients with high care needs transition from a hospital back to their home or community setting with the right supports, also known as alternate level of care patients.

This program provides integrated, team-based care where multiple types of services are focused around the patient. This can include up to 11 hours a day of personal support services and nursing services per patient. Other community services may include Meals on Wheels, homemaking and transportation to medical appointments.

With this investment, the province will add more capacity in hospitals, provide approximately 484,000 nursing and therapy visits, and approximately 1.4 million personal support worker hours.

As part of Ontario’s continued response to the COVID-19 pandemic and in alignment with the Digital First for Health Strategy, Ontario is investing $14.5 million to support the expansion of virtual care for Ontario Health Teams and frontline home and community care service providers:

  • $9.5 million will go towards remote patient monitoring programs delivered by various health care organizations, including Ontario Health Team member organizations like hospitals
  • $5 million will be invested in virtual home and community care capacity by providing funding directly to frontline home and community care service providers

These investments will offer more choices in how patients receive care and make health care simpler, easier and more convenient, while allowing patients to continue accessing the routine health care services they need throughout the pandemic.

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