Off-Peak Pricing Extension to align with Stay-At-Home Order

Published on January 28, 2021

The government is extending electricity rate relief for families, small businesses and farms to support Ontarians spending more time at home in response to the provincial Stay-at-Home Order.

We are continuing to hold electricity prices to the off-peak rate of 8.5 cents per kilowatt-hour until February 9th, 2021.

Ratepayers don’t need to do anything, these changes happen automatically for electricity consumption as of January 1, 2021.

When this program expires, you will automatically switch back to being billed based on the rate structure for whichever type of billing you had before – either Time-Of-Use (TOU) or tiered.

COVID-19 Energy Assistance Program (CEAP)

We know that many households are struggling to pay their electricity and natural gas bills. That’s why we are making it so more families and businesses can apply for the COVID-19 Energy Assistance Program (CEAP).

Any residential, small business, or registered charity customer with arrears will now be eligible to apply.

A residential customer can receive up to $750 per fuel type. Small businesses can receive up to $1,500 per fuel type.

Previously denied applications will automatically be reprocessed by utilities, while newly eligible customers can apply for these enhanced benefits as application forms become available between now and mid-February, depending on their local utility.

We thank the Local Distribution Companies and the Ontario Energy Board for coming together so quickly to make this happen.

For more information, click here